DELIVERY
We are happy to announce that we ship nationwide.
For Standard Delivery, estimated delivery lead time for Metro Manila customers is 3-7 business days while for Provincial customers, delivery lead time will depend on our third party courier but would typically be from 5 to 14 business days excluding Saturday and Sunday.
Note: There may be some slight delays for regular shipments due to the ongoing pandemic.
Tracking
For tracking of order, you may Viber our Customer Service Hotline at +63 905 045 8190 from Mondays to Fridays 9am to 5pm, excluding public holidays.
On some occasions, the following incidents may cause a delay in the delivery:
- Shipping service interruptions by our third party courier
- Incorrect or incomplete address
- Multiple attempts to deliver with no recipient
- Accessibility to delivery address
- Peak season and holidays
In-store Pickup
For In-store Pickup, this is suitable for customers who wish to avail items and exclusive deals available on our website – which they can collect in-store at their own time and convenience. Click here for more information.